Privacy Policy

Global Destiny Pty Ltd is subject to the requirements of the National Privacy Principles contained in the federal Privacy Act which govern how private sector organisations handle personal information.

Our Privacy Policy is designed to answer the following questions:

  • What personal information does Global Destiny collect?
  • How is personal information collected and stored?
  • How is personal information used?
  • Will personal information be given to anyone else?
  • How can you access and correct your personal information?

 

What personal information does Global Destiny collect?

Personal information is any information, including an opinion, which can be used to identify an individual or linked to an individual.

Subject to legislative requirements, Global Destiny will only collect personal information relevant to its business relationship with you.  Depending upon the service Global Destiny is providing to you, we may ask you to provide us with certain details including, for example, your name and contact information, birth date, tax file number, employment information and financial information such as your income and information about your use of our products and services.

The collection of sensitive personal information is restricted by the provisions of the Privacy Act.  This means, that generally we will not collect any sensitive information about you – for example, personal information relating to your religious views, ethnicity, political opinion, health, criminal record or sexual preference, unless this is necessary to provide you with a specific product or services and you have consented to that collection.

How is your personal information collected and stored?

If it is reasonable and practicable, we will collect personal information directly from you.  How we collect your personal information will depend upon how you interact with us.  We may collect it through application forms, telephone, email and internet contact, from correspondence with you and in person through meetings with you.

There may be occasions where we need to collect personal information from other parties with our without your direct involvement, for example, publicly available sources of information, market research organisations, you legal or financial representative and/or your employer.

Global Destiny may collect personal information from the web site www.globaldestiny.com.au through receiving emails.  We may also use third parties to analyse traffic at that web site.  Information collected through such analysis is anonymous.

Global Destiny takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destructions, use, modification or disclosure.

Global Destiny may need to maintain records for a significant period of time.  However, when we consider information is no longer required, we will remove any details that identify you or we will securely destroy the record.

How is personal information used?

Global Destiny’s policy is to use personal information for the main business purpose for which it was collected.     This may include –

  • to conduct our business;
  • to provide and market our services;
  • to communicate with you;
  • to purchase from you;
  • to comply with our legal obligations;
  • to manage our relationship with you;
  • to give you ongoing information or opportunities that we believe may be relevant to your financial needs; and
  • to help us manage and enhance our services.

 

Will personal information be given to anyone else?

At times it is necessary for us to disclose your personal information to other persons or organisations.  However, we will only disclose your personal information where we are allowed to by law and have your express or implied consent, or where we are obliged to by law.

You can give express consent verbally or in writing.  Implied consent is where we have reasonably assumed you have given consent from your conduct.  For example, consent can be implied when a person continues with a telephone conversation after being informed the telephone conversation may be recorded for training purposes.

Where Global Destiny discloses personal information to organisations that perform specific essential services for us, we limit this disclosure to the information they need to perform that service.  This may include mailing houses or printing companies.

Depending upon the products/services we are providing to you, Global Destiny may disclose personal information to, for example (but not limited to) –

  • agents, contractors and external service providers of Global Destiny who perform functions on our behalf;
  • authorised representatives of Global Destiny;
  • other financial institutions, including stockbrokers, custodians, funds managers and portfolio service providers;
  • payment systems operators;
  • regulatory bodies, government agencies and law enforcement bodies;
  • agents acting on your behalf, including your legal or financial advisor;
  • your executor, administrator, trustee, guardian or attorney;
  • superannuation funds;
  • your employer;
  • other companies or individuals who assist us in providing services;
  • Courts, tribunals, commissions, regulatory authorities and their officers; and
  • anyone else you may authorise us to disclose this information to.

 

Generally, where reasonably practicable, we require organisations or persons outside of Global Destiny who handle personal information as service providers to Global Destiny to acknowledge the confidentiality of the information, undertake to respect any individual’s right to privacy and comply with the National Privacy Principles and this policy.

How can you access and correct your personal information?

Under the Privacy Act, you have a right to seek access to information which Global Destiny holds about you, although there are some exceptions to this.  You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.  Global Destiny will consider any request for access or correction in a timely way.

To provide you with personal information that we hold, Global Destiny will usually provide you with a print-out of your personal information from its computer database, or with photocopies of records which are held only on current paper files.

Enquiries

If you have any questions about privacy-related issues please contact Hamish Dunbar at Global Destiny on +61 7 3118 6060.